Privacy Policy

1. Introduction

Shillibiers Limited ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or interact with us.

2. Contact Details (Data Controller)

We are the data controller responsible for your personal data.

• Company Name: Shillibiers Ltd

• Company Number: 10439218

• Registered Office: Village Farm Road, Village Farm Industrial Estate, Pyle, Bridgend, CF33 6BN

• Email: admin@shillibiers.co.uk

• Telephone: 01656 743755

3. The Data We Collect

We may collect and process the following types of personal data:

• Identity Data: Name, job title, and company affiliation.

• Contact Data: Email address, telephone numbers, and billing/site addresses.

• Technical Data: IP address, browser type, and usage data via cookies when you visit our website.

• Transaction Data: Details of services or plant hire you have purchased from us.

4. How We Use Your Data

We will only use your data when the law allows us to. Most commonly:

• Performance of a Contract: To fulfill orders for civil engineering projects or plant hire.

• Legitimate Interests: To respond to inquiries, manage our relationship with you, and improve our services.

• Legal Obligation: To comply with health and safety regulations or tax laws.

• Consent: Where you have opted-in to receive marketing communications.

5. Data Sharing

We do not sell your data. We may share data with:

• Subcontractors & Partners: Only as necessary to complete a specific project.

• Service Providers: IT and system administration services.

• Regulatory Bodies: Including the HSE (Health and Safety Executive) or HMRC, if legally required.

6. International Transfers

We primarily store and process data within the UK and the EEA. If we transfer data outside these areas, we ensure a similar degree of protection is afforded to it by using specific contracts approved by the European Commission and the UK Information Commissioner’s Office (ICO).

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. This includes encrypted servers and secure access protocols for our site management systems.

8. Your Legal Rights

Under the UK and EU GDPR, you have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request that we fix inaccurate data.

• Erasure: Request that we delete your data (the "right to be forgotten").

• Object/Restrict: Object to our processing of your data or ask us to restrict it.

• Withdraw Consent: Where we rely on consent (e.g., marketing), you can withdraw it at any time.

9. Automated Decision-Making

We do not use automated decision-making or profiling systems that have a legal or significant effect on you.

10. How to Complain

If you have a concern, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK (www.ico.org.uk) or your local EU supervisory authority.